This Digital Delivery Policy outlines the fulfillment and transmission procedures for all virtual items purchased on www.slantglide.com, operated by No More Robots Ltd (Company Registration Number: 10782307). As our products consist exclusively of digital assets, traditional physical shipping methods do not apply.
1. Electronic Delivery Mechanism
All virtual ski challenge packs are delivered strictly via email transmission.
- Because our products are entirely digital and intangible, no physical merchandise is dispatched through postal or courier services.
- Consequently, no traditional logistics tracking numbers or physical shipping labels are generated for these transactions.
2. Fulfillment Timeline
Upon successful verification of payment, the delivery process is automatically initiated.
- The digital assets are transmitted directly to the email address specified by the customer during the checkout process.
- This electronic delivery process is completed within 24 hours of purchase.
3. Customer Verification of Receipt
It is the customer’s responsibility to provide an accurate and active email address at checkout to ensure successful delivery.
- If you do not locate the delivery email in your primary inbox within 24 hours of purchase, please inspect your spam, junk, or promotional folders.
- If the digital assets remain missing after 24 hours, please contact our support team immediately at challenge@slantglide.com. We investigate and respond to delivery inquiries within 24 hours.
4. Statutory Waiver upon Commencement of Delivery
In strict accordance with United Kingdom and European Union consumer rights laws concerning digital goods:
- Delivery is officially deemed executed the moment the email containing the digital assets is transmitted from our system.
- Because access to the virtual items is provided immediately upon transmission, you explicitly consent at checkout to receive the digital content immediately and acknowledge that once delivery has commenced, you forfeit and waive your 14-day statutory right of withdrawal or cancellation.
5. Corporate Information
For inquiries regarding the delivery status of your virtual items, please use the contact details below:
- Brand Name: slantglide
- Company Name: No More Robots Ltd
- Company Registration Number: 10782307
- Registered Office Address: 30-34 North Street, Hailsham, BN27 1DW, United Kingdom
- Email: challenge@slantglide.com
- Telephone: +44 3450259537
- Website: www.slantglide.com